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eBook accessibility accommodation requests

Making learning accessible to all is one of Wiley’s biggest priorities, both as a company and as people who are passionate about education. Accessible products aim to ensure that all learners and educators have equal access to information, learning tools, and functionality regardless of age, ability, or situation. We are dedicated to implementing accessible features according to universal accessibility standards including the Web Content Accessibility Guidelines (WCAG), Revised Section 508 of the US Rehabilitation Act, and EN 301 549.

About our eBooks

Wiley produces eBooks in EPUB3 and PDF format. We recommend requesting EPUB files as they are the most accessible version available. EPUB (short for electronic publication) is supported by many e-readers, and compatible software for most smartphones, tablets, and computers. EPUB files contain XHTML files carrying the content, along with images and other supporting files.

Our EPUBs are free of accessibility hazards, and most feature alternative text, a logical reading order, display transformability, and print page numbers, among other features. The full list of available accessibility features can be found in each title’s accessibility metadata.

How to request an accommodation

Wiley can provide Centers of Disability Services with source files for the creation of alternative formats for students with verified disabilities. Files are only provided to an institution’s Disabilities Service Coordinator (DSC), or other officials responsible for providing materials to disabled students. Files are not provided directly to the student.

Should DSCs require a digital rights management (DRM)-free EPUB, or an alternative eBook format such as a PDF, requests can be made through the following partnerships:

  • Access Text Network (ATN) (U.S.): The ATN provides a common interface for Disability Support Service offices to request, track, and receive electronic files for college textbooks on behalf of students with print-related disabilities. The ATN is an initiative of the Association for American Publishers and is supported by the leading academic publishers in the country.
  • BookShare (U.S): If you cannot read traditional print textbooks because of a visual impairment, physical disability, or severe learning disability, BookShare can provide high-quality, text-to-speech, Daisy, Braille, and large print options. To use BookShare, an expert must confirm that you have a print disability that prevents you from reading traditional print materials.
  • Alternative Education Resources Ontario (AERO) (Canada): AERO is a Web-based digital repository operated by the Canadian Ministry of Education. The mandate of AERO is to provide alternative format text to students with perceptual disabilities who attend publicly funded educational institutions in Ontario.
  • RNIB Bookstore (U.K.): Wiley has partnered with RNIB Bookstore to make its textbook content available to learners with visual disabilities and dyslexia. Students may download materials directly themselves, encouraging independent study. Alternatively, librarians may acquire files on behalf of the student as required by the curriculum.
  • Vision Australia (Australia): Australia’s copyright legislation allows for the conversion of copyright content, such as books, into accessible formats for people with disabilities, without infringing on the copyright owners’ rights. Vision Australia is a leading national provider of blindness and low vision services in Australia.

If you are unable to find the materials that you need from our partners, additional requests can be submitted by sending an accommodation request form to disabilityrequest@wiley.com.